• Online with a credit/debit card or by using a PayPal account. We have an easy online ordering system with no need to create an account or log in to make a purchase.
• By phone using a credit/debit card.
• If you would prefer to pay by cheque or BACS just let us know.
RETURNS & REFUNDS
If you wish to return your goods please email us to let us know and then return them to us in perfect condition within 14 days. Please note that we are unable to cover the cost of the return postage. We recommend that if you are returning goods to us that this be done by recorded delivery. Please ensure that the goods are packaged adequately to avoid damage during postage. Once we have received the goods intact then we will be able to refund you the initial value of your order.
If your order arrives damaged please let us know as soon as possible. We'll ask you to return the goods to us in their original packaging. Once we've received the goods and confirmed that they were damaged during the initial postage we will fully refund your order (including the original and return postage cost).
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Please be advised that Gold&Black Beeswax Candles will only use the information you supply us to process and deliver your order.
TERMS & CONDITIONS
Gold&Black Beeswax Candles reserve the right to amend or withdraw products at any time. You agree not to reproduce, copy, transmit, publish, display, commercially exploit or create derivative works of such material and content without our consent. Our products are not to be resold without our approval in writing. Gold&Black accepts no responsibility for misuse of candles.
Gold&Black Beeswax Candles is a trading name of Flying Duck Creative Ltd. ® Registered in the UK No 04938215 Suite 8a, Bourne Gate, 25 Bourne Valley Road, Poole Dorset BH12 1DY