Please refer to our current dispatch and delivery times in the DELIVERY section before placing your order. Orders can be placed in the following ways:
• Online with a credit/debit card or by using a PayPal account. We have an easy online ordering system with no need to create an account or log in to make a purchase.
• By phone using a credit/debit card.
• If you would prefer to pay by cheque or BACS just let us know.
RETURNS & REFUNDS
If you wish to return your goods please email us to let us know and then return them to us in perfect condition within 14 days. We recommend that if you are returning goods to us that this be done by recorded delivery. Please ensure that the goods are packaged adequately to avoid damage during postage. Once we have received the goods and they are intact we will refund you the initial value of your order, less the original postage cost if postage was charged at the time of purchase.
If your order arrives damaged please let us know as soon as possible. We'll ask you to return the goods to us in their original packaging. Once we've received the goods and confirmed that they were damaged during the initial postage we will fully refund your order (including the original and return postage cost).
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Please be advised that Gold&Black Beeswax Candles will only use the information you supply us to process and deliver your order.
TERMS & CONDITIONS
Gold&Black Beeswax Candles reserve the right to amend or withdraw products at any time. You agree not to reproduce, copy, transmit, publish, display, commercially exploit or create derivative works of such material and content without our consent. Our products are not to be resold without our approval in writing. Gold&Black accepts no responsibility for misuse of candles. Please refer to our current delivery times before placing your order.
Gold&Black Beeswax Candles is a trading name of Flying Duck Creative Ltd. ® Registered in the UK No 04938215 Alum House, 5 Alum Chine Road, Westbourne, Bournemouth, Dorset BH4 8DT